COVID-19 INFO
The safety of our community has always been our top priority, and we’re even more focused on it now. To set the tone for our industry, we’ve made changes to how we operate—all designed to keep our members, staff, and instructors safe. Here are all the changes you can expect:
THE RESULTS FITNESS STANDARD:
Our commitment to the
highest level of safety.
Our Heightened Deep-Cleaning Process
Top-grade disinfectant & more frequent cleaning.
Staff will use a disinfectant proven to kill viruses like COVID-19 in all common areas. We’ll also be cleaning our facilities from top to bottom on a regular basis each day.
Disinfecting high-touch surfaces.
We’ll disinfect doorknobs, handles, rails, light switches, sanitising stations, lockers, bathrooms, sinks, toilets, benches, locker keys, the front desk, keyboards, computers, phones, and instructor equipment.
All bikes disinfected.
After every spin class, every bike will be thoroughly disinfected—even if not in use.
All weights disinfected.
After every class, all weights and bars will be thoroughly disinfected—even if not in use.
Staff face masks and gloves.
Staff will be required to wear gloves as required during their shift, and are strongly encouraged to wear masks. After deep cleaning, they’ll wash their hands before refreshing gloves and masks as needed.
Before You Workout
Staff health check.
Every staff member and instructor will have their temperature checked before their shift. When necessary, we’ll follow our elevated temperature protocol.
Member health check.
We will be checking members temperature as they enter the gym.
High-touch amenities.
To limit hand-to-hand contact, we’re removing hair dryers, however, they will be available by request from reception. We are also unable to use the water cooler during this time.
Staff hospitality and safety.
Our staff are here to help, from a safe distance. We’ve put a protocol in place that limits staff from leaving the front desk, aside from gym cleaning. There is a different protocol in place for instructors and personal trainers sessions.
Checking In
Hands-free check in.
Please scan in when you arrive at the gym, this is a mandate due to contact tracing.
Social distancing practices.
Our staff will work with members, while maintaining social distancing practices. To help, floor markers will indicate a safe distance at reception, in the locker rooms, and bathrooms. We ask that you avoid waiting for class in these high-traffic areas.
Locker rotations.
Locker keys will be given out with lockers spaced apart. Lockers will be disinfected during the day.
Lock up personal items.
We highly suggest bringing only the necessities.
Sanitiser and Cleaning Cloths.
We will continue to provide spray sanitiser and cleaning clothes at our cleaning stations, the clothes will be changed throughout the day.
Shower access.
Showers will be available to those who have to go straight to work from the gym in the morning, they will close at 8am and be unavailable for the rest of the day.
Member Responsibility: Keeping each other safe.
We’ve put a lot of changes in place—with details beyond what you see here. The way our new safety process will be most effective is if we all make sure to do our part in it. (Good thing Results people are the best people.)
Aside from respecting the safety guidelines put in place by our governments, we ask that any member coming to our facility respect our approach: Go above and beyond for each other.
Please make sure to practice social distancing when in close, shared spaces like locker room . Follow the markers placed around the studio to maintain a safe distance.
If you have a cough, fever, or symptoms of COVID-19, please do not come to the facility until you’re symptom-free and fever-free for three days.
If you have tested positive for COVID-19, or have knowingly come into close contact with someone who has, we ask that you do not come to the facility for 14 days or until you’ve tested negative for COVID-19.
If you feel unwell or have any concerns about coming in to workout, please stay home and stay safe. We’ll happily welcome you back when you’re healthy and feel comfortable coming back.
We’re encouraging members and staff to limit person-to-person contact, including hugs & high fives. Community and love is in our DNA—but right now, this is the best way to take care of our Results Fam.
It might be a bit overwhelming at first. But trust us: As soon as that first song starts playing, you’ll find yourself in that familiar place you know and love. That sanctuary you’ve been needing now more than ever is even safer now—and we can’t wait to see you there.
Moving forward, we’re continuing to monitor the situation.
While we’re taking every precaution to keep our community safe (and encourage you to do the same), we’re acutely aware of and highly prepared for the possibility of a second wave.
In the event that there is a reported case of COVID-19 in our facility and you were potentially in contact with the individual, you’ll be notified immediately. From there, we’ll take the proper safety precautions to disinfect the studio from top to bottom.
With no way to predict what will happen, the best way we can prepare is to respond and evolve as the situation develops—with nothing but your safety in mind.
Whether you plan to join us in the gym, or feel more comfortable staying home and playing with us via our virtual gym, we’re here for you.